Terms & Conditions

Shipping

Domestic Shipping

All items purchased that require postage within Australia will be charged at the current Australian Post Parcel delivery fee including Parcel tracking.

International Shipping 

All items purchased for postage outside of Australia will be charged at the current Australian Post Parcel delivery fee for international postage and will be added to the purchase price.

Customs Duties & Other Fees 

Any customs duties or other fees associated with any transaction will be the responsibility of the customer to address.

Peninsula Ugg Boots will not be responsible for these forms of additional charges as we have no control over how the charges are allocated when assessed by Customs or any other related body.

Refund Policy 

There are no refunds issued, as it is responsibility of the customer to purchase the correct product prior to ordering.

Returns

How to Return  

If there is a need to return the goods for any reason, the postage fees will need to be paid for by the customer, which will include the initial postage and return postage costs.

The postal address is as follows :

Street   : 11 Grace St

Suburb : Rye

State    : Victoria

Country : Australia         Post / Zip Code ; 3941

Damaged Goods 

If there is a need to return the goods due to a manufacturing fault, then the customer can return the goods for assessment, and will be required to pay the initial postage and return postage costs.

If the goods are approved by the appropriate manufacturer for replacement, then there will be no charge for the return postage to the customer.

Exchanges  and / or Returns

If there is a need to return the goods, which is not due a manufacturing fault and the transaction is for a direct swap or credit note, then the customer can return the goods for assessment, and will be required to pay the initial postage and return postage costs.

Peninsula Ugg Boots - Australia

11 Grace St                                                            Phone : 0490 087 803

 Rye                                                                                             eMail   : peninsulauggboots@gmail.com     

 Victoria    3941                                                                              ABN    : 94 705 418 997

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